We are always trying to improve our service and we try to get back to you as soon as possible. Here are some questions that may help with your query.
You can always email us or use the contact us form
D Riddim Tribe General Information
How old must you be to participate in the band at Notting Hill Carnival?
You will need to be 18 years or over to participate in the band on Monday.
Under 18 years of age will only be allowed to participate in the band on Sunday and MUST be accompanied by a responsible adult.
Can I pay off my balance in instalments?
Yes, please log on to your account and pay. Otherwise please contact us at firstname.lastname@example.org and we will be happy to discuss arrangements.
Can I cancel my costume?
Please let us know is you need to cancel your costume, however payments are non-refundable
When do I need to pay the balance of my costume?
The deadlines for full payment of your remaining balance 31st July 2018
Do you have a mas camp?
We do not have one. If you would like to view our costumes, please contact us and we will let you know when and where the costumes will be on show next.
What is your music policy?
Release D Riddim operate on a 100% soca policy for both carnival days.
Will there be vegetarian/vegan food options?
Yes, we will are able to accommodate non-meat eaters; dietary requirements will be requested beforehand.
Can i change my costume to Fun mass or T-shirt?
Can upgrade from Fun mass/ Tshirt to Premium Fun mass or Costume?
Adult Costumes Information
What do I need to register for a costume?
We need the following basic information:
Bra Size, Waist Size (in inches), small and lower hip (in inches), top size, bottoms size,
Chest size (in inches), Waist Size (in inches)
T-shirt size, contact details.
Information required may differ depending on individual costume please refer to product page.
Carnival costumes are made to measure. Please note that once you have completed registration the following will apply:
NO refunds, NO exchanging costume options or changing sections, NO changing measurements or altering orders after 72hrs of ordering (unless advertised that you can do so).
Can I mix and match costumes in my section?
Regrettably, there are no variations of the costumes unless otherwise stated for an extra cost. (i.e bodytypes, added cage bra) these will be noted in each costume.
Why must I provide my own bra?
All designers always stipulate a bra size that they can supply up to and after this size it is down to the masquerader to supply their own bra.
So, in asking you to supply your own bra, the designer wants to make sure that you have the best support and comfort on the road.
Will a deduction be made from my costume balance for supplying my own bra?
Regrettably, no deductions will be made as the costs will be put towards extra material and jewels to cover the surface area of your provided bra.
What bra do I need to provide?
A Plain smooth moulded t-shirt bra. No lace. The colour will be stated in each costume.
Where do i send my own bra to?
Please contact use once you have your bra at email@example.com and we will provide you with the full address. The bra will need to be sent recorded post or dropped off if local.
Am I allowed to customise my own costume?
The designers spend hours designing and producing the costumes to ensure the look matches our theme and looks great on the road, if you would like to adapt something on your costume please ask us first.
When do D Riddim Tribe Kids go on the road?
On the last Sunday before Bank holiday Monday of August.
Are the kids allowed on the road with the band on Carnival Monday?
No, only over 18s are allowed on the road on carnival Monday.
How old does my child need to be to participate in D Riddim Tribe Kids?
Between 2-13years old for kids costume and 13-18years old for teen costumes
What is included in the Kids costume package (Sunday only)?
Full costume as advertised, goodie bag, light breakfast, lunch, soft beverages, snacks, sound truck, wristbands are given out on the day.
What is included in the T-shirt package (Sunday Only)?
T-shirt, soft beverages, snacks, sound truck and wristband given on the day.
If added food option selected: light breakfast, lunch soft beverages, snacks.
On the day can I leave my child and come back later?
No, all children under 18 years of age are required to have a responsible adult over 18years of age with them at all times throughout the day.
Do parents need to buy a Tshirt to be in the band on Sunday with their kids?
Yes, for 2018 onwards, you will need to buy a discounted tshirt to be with your child.